New investigation highlights prolonged waits, inadequate environments and growing pressures on mental health emergency care
People experiencing a mental health crisis are too often being cared for in emergency departments (…
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- Annual Report and Accounts 2025/26 (accessible PDF)
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- Annual Report and Accounts 2023/24 (accessible PDF)
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Bias and discrimination in patient safety investigations
Patient safety investigations are a critical mechanism for learning from harm. However, evidence and lived experience show that racial bias and discrimination are routinely overlooked, leading to inequitable outcomes for racially minoritised patients, families and the healthcare workforce. This summary draws on insights from a national roundtable convened by HSSIB and the NHS Race and Health Observatory (November 2025), involving people with lived experience, regulators, policymakers, clinicians and system leaders.
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