New investigation highlights prolonged waits, inadequate environments and growing pressures on mental health emergency care
People experiencing a mental health crisis are too often being cared for in emergency departments (…
Read moreYour feedback is very important to us – we welcome your comments and complaints. All the information we receive is used to continuously learn and improve.
Comments
At HSSIB we value and celebrate the contributions of our staff. Please do submit your feedback and support us to share appreciation for the work they do.
You can share your comments by:
- Completing our online feedback form
- Sending an email to governance@hssib.org.uk
Complaints
Our complaints policy gives full details of how we handle complaints.
Please send your complaint to our governance team using the contact details below.
- Email: governance@hssib.org.uk
- Postal address: Lytchett House, 13 Freeland Park, Wareham Road, Poole, Dorset, BH16 6FA
We use a third party, UK Postbox, to manage our mail. Please do not send any personal data or medical records to this address, as there is no on-site secure data storage.
Parliamentary and Health Service Ombudsman
If you are not satisfied with our response to your complaint, you can complain to the Parliamentary and Health Service Ombudsman (PHSO) using the contact details below.
- Email: phso.enquiries@ombudsman.org.uk
- Phone: 0345 015 4033